Terms of Studentship

All classes are once a week except for competitive class. All replacements can be made within the month if informed at least 24 hours earlier to Admin @ +60 18-396 2877 (Bukit Kemuning) @+60 11-1152 6961 (Tropicana Aman Sinaria Indoor) & @ +6011-1131 1157 (Tropicana Aman Hub). Otherwise, we are not able to replace. For unforeseen circumstances, can discuss replacement with Admin. *No replacements for competitive class.
Also take note that fees must be paid 14 days before the month for scheduling. Otherwise, slots are assumed to be unfilled and we cannot guarantee the slot.
All replacements can be done between 1 month before the missed class or 1 month after only. Replacement facilities will strictly be allowed for active students only. We’re unable to replace missed replacement classes. We reserve the rights to deny entry to students who hasn’t settled their monthly fees in the month.
All fees non-refundable and tied to the unique student.
Kindly take note all classes are on during public holidays unless announced otherwise. For kids and pre-school class, classes are ongoing during thunderstorms. We conduct land training to enhance muscle memory of our students and do stroke corrections. We never cancel class to ensure those who are committed will always be able to attend class. In the case of the rainy season, for any month where children attend more than 2 hours of land training, we will provide an additional free class in the month/next month. Kindly proceed to the counter to arrange the additional free class. For adult class, classes are cancelled during thunderstorms. Kindly arrange your replacement with Admin @ +60 18-396 2877 (Bukit Kemuning), @+60 11-1152 6961 (Tropicana Aman Sinaria Indoor) or @ +6011-1131 1157 (Tropicana Aman Hub).

Disclaimer

Swimming lessons involve inherent risks, and all participants should be aware of the potential risks involved. Our instructors take every precaution to ensure the safety of our students, but accidents and injuries can occur. It is the responsibility of all swimmers to follow safety guidelines, use equipment properly, and inform our staff of any medical conditions or concerns that may impact their ability to participate safely. Swimming lessons are not a substitute for adult supervision, and parents or guardians must always be present and attentive while their children are in or near the water.

While we strive to provide a safe and hygienic learning environment, there is always a risk of contracting water-borne illnesses, especially in shared swimming pools. Any damage caused to the pool by students will be their responsibility to pay for. Sailfish Swim Academy does not assume liability for any such damages incurred. We recommend that all students follow good hygiene practices and avoid the pool if they have any symptoms of illness.

Sailfish Swim Academy cannot be held responsible for any lost or stolen personal items. Upon enrollment in our program, you agree to assume all risks and release us from any liability for injury, loss, death, or damages that may occur on our premises, including our centre, adjoining lands, buildings, and car park during lessons.

Our curriculum and teaching methods are based on industry standards and best practices, but individual results may vary depending on factors such as age, physical ability, water adaptability, trauma experience, willingness to socialise with strangers, and prior experience. Generally, the expectation for 7 years and above to complete freestyle and swim independently is half a year. After 2 years, he/she should have completed all 4 strokes and be ready to join our competitive program. For 7 years and below, half a year will be spent to complete safety and self rescue, then, we will focus on teaching them to swim independently. After 2 years, he/she should have completed all 4 strokes and be ready to go for novice competitions. We do not guarantee any specific level of skill or achievement, and students should not expect to progress at the same rate as others in their class.

Parents and students are responsible for providing their own swimming gear, including but not limited to swimming diapers (for infant classes), swimwear, goggles, and kickboards. Sailfish Swim Academy is not obligated to provide or borrow any swimming gear to students. Students who arrive for their lesson without the appropriate swimwear may be unable to participate in the lesson, and no refunds or replacements will be provided in such cases.

We reserve the right to cancel, reschedule, or combine classes at any time due to unforeseen circumstances, such as pool maintenance or instructor unavailability. In such cases, we will make every effort to notify affected students in advance and provide alternative options.

Sailfish Swim Academy reserves the right to refuse service or to remove any individual from the premises for inappropriate behaviour, including but not limited to, disruptive behaviour, verbal or physical abuse, or failure to follow safety rules and guidelines.

Students consent to the use of images or video footage taken during swimming lessons for promotional, marketing, or training purposes. Sailfish Swim Academy reserves the right to use such images or footage for any purpose without compensation to students.

Any personal information collected from students or parents will be kept confidential and used solely for the purposes of managing their enrollment and progress in our program. We will not share or sell this information to any third parties without explicit consent, except as required by law.

This disclaimer and our terms of studentship are subject to change without prior notice, and it is your sole responsibility to keep up-to-date with any modifications. By continuing to participate, you agree to accept and comply with the latest version of our disclaimer and terms of studentship.

By enrolling in the Sailfish Swim Academy, you acknowledge and agree to the above disclaimer and terms of studentship.

Academic Calendar

Above you may find the Sailfish 2023 Academic Calendar. Dates circled in orange indicate the dates Sailfish will be closed for holiday break. 

  • January 1: New Year
  • February 10-16: Chinese New Year
  • April 10-16: Hari Raya Aidilfitri
  • May 1: Labour Day
  • June 17: Hari Raya Haji
  • August 31: Merdeka Day
  • September 16: Malaysia Day
  • December 25-31: Christmas

Sailfish guarantees 4 lessons every month. Students affected by academy holidays are entitled to replace their classes 30 days before or after the date of absence.

Kindly contact Coordinator to arrange your replacement class:

Coordinator @ Tropicana Aman Recreational Hub +60 11-1131 1157
Coordinator @ Bukit Kemuning Golf & Country Resort +60 18-396 2877
Coordinator @ JFL Kinrara Club House +60 11-1192 4591
Coordinator @ Tropicana Golf & Country Resort +60 11-1131 1157
Coordinator @ Sailfish Young Talent (Indoor Tropicana Aman) +60 11-1152 6961
Coordinator @ Bukit Jalil Golf & Country Resort +60 18-396 2877

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